Privacy Policy

1. Introduction

Supportave is a digital services company providing website development, digital marketing, and customer support services. We are committed to protecting your personal data and respecting your privacy. This policy applies to all information collected through our website and as part of our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — your name, email address, phone number, and company name when you fill in a form or contact us.
• Service information — details about the service you are enquiring about or have engaged us to deliver.
• Usage data — pages visited, time spent on our website, browser type, and referring URL, collected via analytics tools.
• Communications — emails, messages, and call recordings where relevant to service delivery.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested.
• Send you updates, proposals, or information related to your project.
• Improve our website and services based on usage patterns.
• Comply with legal obligations where required.

We do not sell your personal information to third parties — ever.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Service providers — trusted third-party tools we use to deliver our services (e.g., email platforms, CRM software, project management tools). These providers are contractually required to keep your information secure.
• Legal requirements — if required to do so by law or in response to valid legal process.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. This includes the use of encrypted connections (HTTPS), restricted access controls, and secure data storage practices.

While we take every precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information (subject to legal requirements).
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at shoaib@supportave.com.

7. Cookies

Our website uses cookies to improve your browsing experience and collect anonymous usage statistics. These include:

• Necessary cookies — essential for the website to function correctly.
• Analytics cookies — help us understand how visitors use our site so we can improve it.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of our site.

8. International Transfers

Our team operates across multiple locations. If you are based outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Supportave
7901 4th St N STE 300, St. Petersburg, FL 33702
Email: shoaib@supportave.com
Phone: +92 301 7819009